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American Endurance Inc. Legal Policy

Last Updated: September 11, 2026
Orders and Terms of Sale

All orders are subject to acceptance and product availability. American Endurance Inc. reserves the right to refuse, cancel, limit, or correct an order when necessary, including in cases involving pricing errors, inventory errors, suspected fraud, payment issues, or incorrect product information.


Prices and product availability may change without notice. The price shown at the time an order is accepted will generally apply to that order unless an obvious pricing or technical error occurred.


Customers are responsible for selecting products that are suitable for their particular machines, equipment, materials, and intended applications. Product dimensions, compatibility information, and specifications should be reviewed before ordering.


Promotional offers, gifts, discounts, or other incentives are subject to the terms stated with the applicable promotion. Promotional items have no cash value unless otherwise required by law. American Endurance Inc. may establish reasonable eligibility requirements, purchase thresholds, promotion periods, and quantity limitations.

Shipping Policy

American Endurance Inc. works to process and ship orders as promptly as reasonably possible. Any shipping or delivery time shown on the website is an estimate and not a guaranteed delivery date unless American Endurance Inc. expressly states otherwise in writing.

Processing or delivery may be affected by product availability, order volume, carrier delays, weather, holidays, incorrect shipping information, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by law.

Risk of loss and responsibility for a shipment will be determined in accordance with applicable law and the terms of the carrier used for the shipment. Customers should inspect shipments promptly after delivery and contact American Endurance Inc. if an order arrives damaged, incomplete, or materially different from what was ordered.

Returns and Refunds

Customers requesting a return should contact American Endurance Inc. before returning merchandise. Unless a different return period is specifically stated on the product page or at the time of purchase, return eligibility is determined by the condition of the product, the reason for the return, and applicable law.

Products returned because of customer ordering error, changed preference, or incompatibility may be subject to reasonable return-shipping charges or restocking requirements where disclosed and permitted by law.

Products that have been substantially used, damaged after delivery, altered, improperly installed, abused, or used outside their intended application may not qualify for a refund.

Customized, special-order, clearance, or specially manufactured products may be nonreturnable when that restriction is clearly disclosed before purchase.

If American Endurance Inc. ships an incorrect product or a product arrives with a verified manufacturing defect, we will provide an appropriate remedy consistent with this policy, any applicable warranty, and applicable law.

Approved refunds will generally be issued to the original method of payment. Processing times may vary depending on the payment provider. Nothing in this policy limits any rights that cannot legally be waived.

Product Warranty

American Endurance Inc. stands behind the products it sells subject to the specific warranty applicable to the product. Unless a different written warranty accompanies a product, warranty coverage is limited to defects in materials or workmanship that existed when the product was supplied.

 

Warranty coverage does not ordinarily include damage or failure caused by:

American Endurance Inc. - Legal Policy
 misuse, abuse, accident, improper storage, or neglect;
 incorrect installation or setup;
 improper machine operation or maintenance;
 use of the wrong blade, tool, speed, tension, feed rate, coolant, or application;
 normal wear and tear;
 sharpening, modification, alteration, repair, or attempted repair by an unauthorized party;
 damage occurring after delivery that was not caused by a manufacturing defect.

A warranty claim may require reasonable proof of purchase, photographs, product identification, or return of the product for inspection.

If a product is determined to have a covered defect, American Endurance Inc. may, as appropriate and permitted by law, repair the product, replace the product, provide a comparable product, or refund the applicable purchase price. No salesperson, website statement, advertisement, testimonial, or informal communication creates a warranty beyond an express written warranty issued by American Endurance Inc.
Any limitations of implied warranties will apply only to the extent permitted by applicable law.

Product Performance and Safety

Cutting tools and industrial blades can present serious hazards when improperly installed, operated, or maintained. Customers are responsible for following the equipment manufacturer's operating instructions, workplace safety requirements, applicable laws and regulations, and appropriate industry safety practices. Product descriptions, photographs, demonstrations, performance information, or application examples are provided for general informational purposes. Actual product life and performance can vary substantially depending on the machine, material, operator, feed rate, speed, tension, maintenance practices, operating environment, and other conditions. Unless expressly stated in a written warranty, American Endurance Inc. does not guarantee a specific number of cuts, operating hours, production output, productivity increase, cost savings, or blade life.

Website Information

American Endurance Inc. makes reasonable efforts to provide accurate product descriptions, pricing, photographs, dimensions, and other information. However, typographical errors, technical errors, photographic differences, or outdated information may occasionally occur. American Endurance Inc. may correct such errors and update website information when necessary. Product images are illustrative and may differ slightly from the product received because of manufacturing changes or other legitimate variations.

Privacy Policy

American Endurance Inc. may collect information customers voluntarily provide, including names, business names, billing and shipping addresses, telephone numbers, email addresses, order information, and communications. The website may also automatically collect limited technical information such as IP address, browser type, device information, pages viewed, referring websites, cookies, and similar information.

 

Information may be used to:
 process and fulfill orders;
 provide customer service;
 communicate regarding purchases;
 prevent fraud and protect the website;
 maintain business and tax records;
 improve products and website functionality; and
 send marketing communications where permitted by law.

American Endurance Inc. may share information with service providers that reasonably need the information to perform services such as payment processing, website hosting, shipping, accounting, fraud prevention, or marketing. American Endurance Inc. does not sell customer personal information to third parties for money.
Payment information may be processed directly by third-party payment processors. American Endurance Inc. may not receive or store complete payment-card information when transactions are handled by those providers.

We may disclose information where reasonably necessary to comply with law, legal process, protect rights or safety, prevent fraud, or enforce our agreements.
Customers may contact American Endurance Inc. regarding privacy questions or requests concerning their personal information. Rights may vary depending on the customer's state of residence and applicable law.

Cookies and Website Technology

The website may use cookies or similar technology necessary for shopping-cart functionality, security, analytics, remembering user preferences, and other legitimate website functions. Third-party services incorporated into the website may also use cookies or similar technology according to their own privacy policies.

Limitation of Liability

To the fullest extent permitted by applicable law, American Endurance Inc. will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use or misuse of a product, inability to use a product, business interruption, lost production, or lost profits. This limitation does not apply where applicable law prohibits such a limitation. Nothing in this policy excludes liability that legally cannot be excluded or limited

Intellectual Property

The American Endurance Inc. name, website content, original photographs, graphics, logos, product descriptions, and other proprietary materials may be protected by trademark, copyright, or other intellectual-property laws. Website content may not be reproduced, distributed, commercially exploited, or represented as belonging to another person or company without authorization, except as permitted by law.

Governing Law

To the extent permitted by law, purchases from American Endurance Inc. and disputes relating to this website will be governed by the laws of the state in which American Endurance Inc. is legally organized or principally operates, without unnecessarily limiting consumer rights provided by applicable state or federal law.

Changes to This Policy

American Endurance Inc. may revise this Legal Policy when reasonably necessary. Changes will be posted on this page with an updated revision date. Changes will not retroactively eliminate rights or obligations where doing so would violate applicable law.

Contact

Questions regarding orders, shipping, returns, warranty claims, privacy, or this Legal Policy should be directed to American Endurance Inc. using the contact information listed on our website.

Legal review note: This policy is a general website-policy draft and should be reviewed by qualified business counsel before publication, particularly the warranty, liability limitation, return rules, privacy practices, and governing-law provisions.

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